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Salem Alive Tech

Shipping Policy

we aim to deliver your favorite fashion pieces quickly and safely. Please review our shipping policy below. 1. Order Processing Orders are processed within 1–2 business days after payment confirmation. Custom or pre-order items may take additional 3–7 business days to process. Orders are not shipped or delivered on Sundays or public holidays. 2. Shipping Time & Delivery Standard Shipping: 4–7 business days within India. Express Shipping: 1–3 business days (available at extra charge). International Shipping: 7–15 business days (custom charges may apply). Delivery times may vary depending on location and courier service. 3. Shipping Charges Free shipping on all orders above ₹1,999. For orders below ₹1,999, a standard delivery charge of ₹99 will apply. Express delivery charges vary based on your location. 4. Order Tracking Once your order is shipped, you will receive an email or WhatsApp message with your tracking ID and courier details to monitor your delivery status. 5. Delays or Delivery Issues We always strive for timely delivery. However, unforeseen delays due to weather, courier issues, or location restrictions are beyond our control. In such cases, we will keep you updated. 6. Wrong Address / Failed Delivery Please ensure your delivery address and contact details are correct at checkout. We are not responsible for delays or losses caused by incorrect information. 7. Contact Us For any shipping-related queries, please contact our support team: